Do you love anything to do with money and banking? If you enjoy helping others with their money, these remote banking jobs are perfect for you!
Whether you’re an experienced banker or looking to enter the finance industry, these 16 remote banking jobs are perfect for you.
Benefits of working in the banking industry
It probably goes without saying, but working in one of the country’s largest industries comes with plenty of perks. In general, many banks and financial institutions offer excellent compensation and benefits. This is even more true for remote customer service jobs, where financial institutions typically offer above-average salaries, with annual payouts of up to $43,986 not uncommon.
However, no matter what type of job you’re interested in, there are plenty of opportunities for career advancement within banking.
Many financial institutions utilize proprietary software and systems, commit weeks or even months to training, subsidized licensing courses and exams, and share many valuable trade secrets. This means that there are strong incentives to retain employees, especially at larger financial firms, and team members are rewarded for their loyalty and tenure with the company.
Banking requirements
It’s easy to be intimidated by remote banking jobs, but don’t worry. Banks and financial institutions offer plenty of opportunities to land jobs in entry-level positions. While a bachelor’s degree or more specialized finance experience is often preferred, many remote banking customer service and call center jobs only require general customer service experience, a high school diploma or GED, and a passable background check.
Many entry-level positions, such as remote bank teller or financial services representative, offer the highest level of on-the-job training and then allow you to use that training and experience to advance within the company.
1. American Express
American Express is hiring Virtual Customer Care Professionals to provide customer service to financial customers through inbound calls. Most roles require a high school diploma or equivalent, 2+ years of experience in a customer service or sales environment, and offer benefits including medical, dental and vision insurance, 401(k), bonus programs and travel perks. American Express is hiring in 47 U.S. states, excluding Alaska, California and Hawaii. To find current remote jobs available, expand the search filters and select “Virtual” under Location.
2. Bank of America
Bank of America serves individuals, institutional advisors and corporations. We pride ourselves on the diversity of our workplace and offer our employees opportunities for growth, including leadership roles.
Benefits of working at Bank of America include health insurance, 401(k), 16 weeks of paid parental leave, fertility and adoption assistance, and tuition assistance.
In terms of job types, Bank of America hires remote employees in almost every category. However, if you’re looking to start a career in finance, you can frequently find entry-level call center positions in a variety of specialties, including credit assistance, loan fulfillment and processing, collections, asset management, and financial advising.
Bank of America hires nationwide, but roles are often determined by location. Call center roles are most popular in Arizona, Delaware, and Texas, but check to see what current openings are available in your state.
3. Capital One
Another great place to find remote banking jobs is Capital One. Select “remote” in the search input on the left to find work-from-home positions. Capital One offers concierge services, Customer Care, Cyber Security, Data Analytics, Engineering, Operations, Product, Technology and more. Capital One is hiring in most US states except California and Hawaii and offers competitive salaries and comprehensive benefits. Capital One also allows you to set up job alerts so you’ll be the first to know about remote jobs in your desired field.
4. Citizens Bank
Citizens Bank prides itself on creating an outstanding “talent community” of employees and taking its commitment to diversity and inclusion seriously — and has the awards to back it up: Citizens Bank has been recognized as one of the best places to work for gender equality, diversity, LGBTQ equality, disability equality and veterans.
Some of the perks offered by Citizens Bank include:
- Comprehensive health benefits, including medical, vision and dental coverage, are available to both full-time and part-time employees.
- Paid time off includes 11 holidays and 27 PTO days
- 10 weeks paid maternity leave and 2 weeks standard paid parental leave
- Adoption Support
- Educational Expense Reimbursement
- Flexible work arrangements (including schedule adjustments)
- Retirement benefits and stock options
- Return-to-work programs for people who have taken time off work for childcare, family care, military service, or other reasons
With a wide variety of remote banking positions, Citizens allows you to find your niche in the financial industry. From mortgage officers and account executives to loan processors, this company is a great place to start your remote job search. The site is easy to navigate and has a list of search options, including remote work options. Many of the remote positions are available nationwide, but some are location-based.
5. Discover
While Discover hires remote employees in nearly every category, some of the banking roles they hire for most frequently include administration, analytics, audit, customer service, engineering, finance, HR, IT, intern, legal, marketing, and operations. Most customer service positions require a high school diploma or GED and one to two years of experience.
Discover offers competitive pay and benefits to full-time employees, including medical, dental and vision insurance, 401(k), employee stock options, tuition assistance, home office setup allowance and more. Pay typically starts at $17+ per hour. Discover positions are typically based in Arizona, Delaware, Ohio and Utah, but may also be available in Illinois, Maryland, New Jersey, Pennsylvania and other states.
6. First Horizon
First Horizon is hiring remotely for several roles, but the entry-level roles it most frequently hires for are virtual banker and bankruptcy representative.
As a First Horizon Virtual Banker, you will provide excellent customer service to First Horizon clients through digital interactions including online, mobile and social, as well as through the contact center via phone, email and other communications. You will assist clients with:
- Managing your account
- Enabling digital payments
- Providing comprehensive solutions for customers’ financial needs
To work as a virtual banker with First Horizon, you need a high school diploma or equivalent and two years of experience in general customer service.
Bankruptcy attorneys are responsible for monitoring and overseeing bankruptcy accounts. This position only requires one year of general work experience, although experience in collections is a plus.
First Horizon offers benefits including medical, dental and vision insurance, multiple retirement and savings accounts, paid parental leave, adoption reimbursement and tuition reimbursement. To find remote jobs with First Horizon, select “remote” from the location type filter.
7. Flex Jobs
FlexJobs is one of the most trusted job platforms you can use to find a job that suits your needs. your Schedule. I used FlexJobs when I first started looking for work from home jobs, and I still use it to find other opportunities.
To find your next remote banking job, just use search terms like banking or finance and let FlexJobs do the rest. If you’re looking for a specific role within the banking industry, you can search for that too.
8. Jack Henry & Associates
While Jack Henry & Associates isn’t technically a bank, it provides payment processing services to banks, credit unions, and other financial institutions and frequently hires for remote banking roles. One of the most common roles is anti-fraud support call center representative.
As a Fraud Prevention Representative with Jack Henry, you will provide customer service through inbound calls regarding fraudulent or suspicious debit, credit and ATM card transactions, assist cardholders in reporting lost or stolen cards, and cancel cards and fraudulent transactions as necessary.
Jack Henry also hires remote workers in areas such as operations, cybersecurity, engineering, interns, IT, HR, sales, and marketing. The company is an equal opportunity employer and offers an excellent benefits program to its employees.
9. JPMorgan Chase
Chase Bank is another major bank that has implemented work-from-home positions. At JPMorgan Chase, you can choose from a variety of remote options, from virtual bank manager to virtual bank assistant to team lead.
JPMorgan offers comprehensive employee benefits to all full-time employees, including medical, dental and vision insurance, family care and retirement accounts, paid parental leave, back-up child care services and flexible work options.
Jobs at JP Morgan Chase are primarily available in Delaware, Florida, Illinois, New Jersey, New York, Ohio, or Texas, but there are also openings in the UK and India.
10. KeyBank
Some of the most common remote banking positions offered by KeyBank include Loan Officer, Financial Analyst, Risk Analyst, and Underwriter. All of these roles require moderate finance-related experience. Although less common, KeyBank also hires remotely for entry-level positions such as Account Management, Customer Service, and Fraud Client Service Center Representatives.
However, if you have some finance experience, risk analyst or underwriting are great stepping stones to higher paying positions. Both jobs deal with determining the risk involved in credit decisions such as loans and lines of credit. While risk analysts typically work on the financial institution’s side to determine the risk of providing these services, underwriting works with specific customers to assess their creditworthiness.
Both positions at KeyBank require three years of general financial experience. The risk analyst position requires a bachelor’s degree, but the underwriting position does not.
Remote jobs at KeyBank can be found using the location filter. Some positions are available nationwide and can be found using the “Remote” filter. However, most are location-based and listed under the “For Telecommuters (State)” filter option. Scroll to where they are listed and select the filter that applies to your location.
Currently, KeyBank is hiring in Alaska, Alabama, California, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Massachusetts, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, Wisconsin and Washington DC.
11. PNC
PNC is a financial services company that serves individuals, large corporations, and small businesses. While the company is hiring remotely in nearly all areas, some of its most frequently listed entry-level roles include virtual customer service representative, virtual payment advisor, loan processing assistant, underwriting specialist, and mortgage loan officer.
Although these positions are remote, they tend to be geographically based, primarily in the following states: Alabama, Arkansas, Arizona, California, Florida, Georgia, Illinois, Indiana, Kansas, Massachusetts, Michigan, Missouri, North Carolina, New Jersey, New Mexico, New York, Ohio, Oregon, Pennsylvania, Texas, Virginia, and Washington DC.
PNC offers a “remote” job filtering option, so use the filters on the left to search for remote jobs in your area.
12. Synchrony
Synchrony hires at-home customer care employees in the U.S., Philippines, and India. U.S.-based jobs are typically located in Arizona, Florida, Kansas, Ohio, or South Dakota, but we periodically have openings in other locations.
Synchrony is hiring Customer Care Representatives to work in areas such as general customer service, fraud, collections, and deposits. Customer service jobs start at $21 per hour, offer flexible schedules, and offer a wide range of benefits, including health insurance, 401(k), paid parental leave, and tuition reimbursement. These positions typically require six months of experience in customer service or the military.
13. TD Bank
TD Bank prides itself on truly supporting its employees. The bank has stated many times that “every day is an adventure” for its employees. It sounds like a great place to start or continue your banking career online.
Working remotely with TD Bank has many perks, but career development is one of the biggest. You’ll be given ample opportunities for internal advancement, training and development, and programs to help you get back on your career after a break.
TD Bank offers remote and location-based positions across the US and Canada. Most of the location-based positions are available in Connecticut, Delaware, Florida, Georgia, Massachusetts, Maryland, Maine, Michigan, Missouri, North Carolina, New Hampshire, New Jersey, New York, Pennsylvania, South Carolina, Texas, Virginia, and Washington, DC. To search for new jobs, you must select “Remote” in the search filter on the right.
14. Truist Financial
Truist Financial is hiring for banking positions with a variety of experience levels. The two most frequently hired positions are Financial Crimes Analyst and Credit Operations Client Support Specialist.
The Credit Operations Client Support Specialist will be responsible for providing help desk support to both commercial and consumer lending clients. They will be responsible for responding to inquiries regarding loan applications, loan servicing systems, and required documentation. To qualify for these positions, you will need an associate’s degree and one year of experience in banking, loan operations, or a call center environment.
Financial Crimes Analysts are responsible for investigating financial crime alerts and reviewing related accounts and transactions. To fill these roles, you will need a high school diploma and one year of experience in banking, finance, or a related job.
To find remote jobs on Truist, search for the keyword “remote.” Credit Operations Client Support positions are listed under the “Professional, Administrative, and Operations Support” job category (not call center), and Financial Crimes Analyst positions are listed under “Risk.”
All Truist jobs are based in U.S. locations.
15. Bank of the United States
U.S. Bank is hiring remote employees across its contact center, corporate functions, sales and relationship management, credit underwriting and lending, banking operations, investments, asset management and insurance, and technology divisions.
Contact center jobs typically require a high school diploma and at least two years of experience. You’ll handle customer inquiries, resolve billing disputes, deal with lost or stolen checks and credit cards, and other related tasks.
US Bank offers competitive benefits to both full-time and part-time employees. We primarily hire in the US, but also have openings in the UK, Ireland, Spain, Poland and Lithuania. For US-based jobs, some are available nationwide, while others vary by location. Use the “remote” filter option to find current openings.
16. Wells Fargo
Wells Fargo is hiring for remote jobs in areas such as administration, technology and data, customer service, operations, and strategy. To find work-from-home jobs, add the keyword “remote” to your search filters. Most customer service jobs require at least six months of experience and intermediate-level knowledge of Microsoft Office. Wells Fargo hires employees from the United States, Canada, France, Germany, Hong Kong, India, Japan, Korea, Philippines, UK, and Singapore, and positions vary by location.
Summary of remote banking jobs
If you’re looking for a remote banking job, there are a few other options to consider. Try searching for WFH banking jobs on sites like LinkedIn and Robert Half. You can also sign up for job alerts to get the latest banking job listings delivered to your inbox.
Another great option is to think locally. Check out your local bank or credit union website and see if they have work-from-home positions available under the “Careers” tab. Many banks and other financial institutions are expanding into the virtual sector as a way to save costs and meet employee needs in changing times.
Do you have experience in the finance industry? Do you have questions or advice? We’d love to hear from you! Send us a message below!
Originally published on February 1, 2021. Content updated September 2024.