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Wallet Canvas > Mortgage > Mortgage Bankers: Who are they and what they do
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Mortgage Bankers: Who are they and what they do

June 3, 2025 6 Min Read
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Mortgage Bankers: Who are they and what they do

The lending process has many roles, but you may work with a variety of people until you get approved in advance until your mortgage is closed. As a result, understanding who does what can make your life easier. Here we explore what mortgage bankers do in the process of getting a mortgage, and how their roles differ from brokers and other mortgage professionals.

What is a mortgage banker?

Mortgage bankers are individuals or organizations that send or launch mortgages and usually provide funds to them. Mortgage bankers can be individuals or large corporations, but in both cases they work with the same capabilities. Essentially, the definition of a mortgage banker is an entity that you approve for the loan and cuts checks to the home seller, allowing you to get the keys to the home.

Many mortgage bankers generate income by charging borrowers with origination fees.

Once a mortgage banker begins a loan, the banker can keep the loan in his portfolio to provide services. Alternatively, they could sell it on the secondary mortgage market or sell the rights to the service to another party or a combination of the two.

What do mortgage bankers do?

Mortgage bankers decide whether to approve the loan borrower. This is usually achieved through the underwriting department of the banker. Mortgage bankers’ services may include:

  • Loans of Origin: Mortgage bankers have a variety of loans, but others can specialize in specific types, such as jumbo loans, VA loans, and unusual financing options.
  • Service Loan: If the loan is closed, mortgage bankers could also serve the loan. This means we manage the repayment process and assist if you need help with repayment.
  • Loan sales: Mortgage bankers can also sell the rights to service their mortgages on the mortgage or secondary market. Mortgage bankers do this to free up more capital to more borrowers.
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You may have to work with other financial personnel to receive funds for your home. For example, you could work with a mortgage broker or lender.

Mortgage Banker vs Mortgage Broker

Mortgage bankers are often confused with mortgage brokers, but they are very different. Mortgage bankers are tied to one financial institution, but mortgage brokers work independently of lenders. As a result, mortgage brokers can help you compare options for different lending institutions.

Brokers can help you make significant purchases from multiple lenders and bankers. Usually, you are free for borrowers and don’t have it. However, their roles are at maximum at a certain point in time. Unlike bankers, brokers do not fund loans. They simply guide you through the process of finding the best loan for your situation.

“We’re looking forward to seeing you in the future,” said Paul Sundin, CPA, CEO of Emparion, based in Chandler, Arizona.

While funding sources may not seem very important to you as a borrower, it is useful to know when navigating the home viewing process. Ultimately, the mortgage banker, not the broker, will be the one who decides about your loan. In fact, some people who have gotten mortgages don’t work with brokers at all.

Mortgage Banker vs. Loan Manager

The difference between a mortgage banker and a loan officer may not be so obvious. All mortgage banks are loan officers, but not all mortgage bankers are mortgage bankers. A lender typically works for a single financial institution and can only provide products and interest rates set by that institution.

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On the other hand, mortgage bankers may be more flexible. Mortgage bankers may be able to get multiple offers from the institutions they work with. You can also send out any type of loan.

Before choosing a mortgage banker

Are you looking for a mortgage to buy a home or would you like to refinance your current loan? Before you begin, here are some simple tips to get the best mortgage and find the right lender.

  1. Increase your credit: A good credit score will help you ensure the best loan rates and terms from mortgage bankers. Once you start looking at different lenders, take steps to improve your credit if necessary.
  2. Set your own budget: The bank may approve a larger loan, but it is wise to use only what you can comfortably afford. Find the best price range based on your budget using Bankrate’s Home Alfageability Calculator.
  3. Compare rates from multiple lenders: Find a lender who offers the best rates and terminology. Get loan estimates from multiple lenders, including banks. This way you can compare offers and find the right mortgage. Mortgage charges fluctuate constantly, so comparing offers within a short time frame is important to get an accurate snapshot of your current rate. Mortgage bankers at each institution can help, but you can also easily compare mortgage fees through bank fees.

Frequently Asked Questions about Mortgage Bankers

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